Infinix Mobility introduced flash charging feature also known as fast charging in 2014 on its Hot Note smartphone and since then, almost all phones from the company now supports fast charging technology.
However, every day people keep complaining that the flash charge stopped working on their respective phones after a while.
Some Infinix phones with frequent charging problems includes Infinix Hot Note, Hot Note Pro, Infinix Note 2, Note 3, Infinix Zero 5, Zero 4… According to survey, I noticed that the above phones are always affected by this issues but don’t worry, I have written down a solution to fix this charging problems once and for all.
Infinix’s flash charging technology is not available in all phones from the company but on select devices. Also, note that this type of phones comes with a special charger with higher charging current. So this means, if you try using a basic phone charger on those phones, it will charge slowly this is because majority of the smartphones with flash charging features comes with bigger battery capacity.
If your Infinix smartphone has flash charging built in and you need to solve a charging problem it has, this help resource deals with this category of phones. It provides solutions to those Infinix flash charging problems.
How Infinix Flash Charging Work
Infinix Flash Charging is a form of fast battery charging that requires a special charger to function. If you use any other kind of charger, your Infinix smartphone will not charge fast.
As with all fast charging technology, it is safe to use an Infinix fast charger with a non-flash charging phone; the charger will dispense only the charge/current that the phone supports. So, it is a good idea to buy one of these special fast chargers.What to look for: chargers labelled “5V/1A” are standard chargers (very slow). Some chargers labelled “5V/2A” are a bit faster. We recommend that you look for chargers labelled “9V/2A”and above.
If the charger is used with a supported Infinix smartphone, the phone charges much faster and the battery gets refilled in a shorter period of time. You can tell when fast charging is taking place in an Infinix smartphone when the battery displays a double flash sign during charging.
Infinix Flash Charging Problems And Solutions
Here is a list of charging issues that can happen when you have Infinix special charger and a supported Infinix smartphone:
- Your Infinix smartphone is not charging fast
- The battery does not charge up to 100%
- Your Infinix smartphone is not charging at all
The solutions to these problems are specified in the next section.
1. Your Infinix smartphone is not charging fast
In some phones, you need to enable the fast charging features under phone settings >> battery >> flash charge. Though on most occasions, it’s already enabled in default as you buy the phone.
Apart from that, chances are that the special flash charger is faulty. To verify this, try another flash charger with the phone. If it charges fast with another special charger, the problem is your charger (usually the cable) and should be replaced.
If your Infinix smartphone still does not charge fast when you use another special charger, the problem might be the phone’s charging port. You will need to visit an authorised service centre to have it fixed.
2. The battery does not charge up to 100%
Where the battery does not charge up to 100% any longer, it can be due to the battery approaching its end of life and needs to be replaced. If the phone in question is a new one, then there is a problem that needs to be fixed at a service centre. Chances are that the battery has a factory fault and needs to be replaced.
3. Your Infinix smartphone is not charging at all
Again, it is a good idea to check first whether or not the problem isn’t a faulty charger. Simply try another charger (it doesn’t have to be a special/fast charger this time) with it to see if the phone now charges. If another charger does not charge the phone, then it is likely that your phone’s charging system is faulty and needs to be fixed at an authorised service centre.
Tips On Buying Original Infinix Flash Charger
There are many “fake chargers” in the market that looks similar to the original ones but you have to be very careful when buying. Don’t buy from roadside (showcase) sellers because some of them sells fake chargers rather work into an accredited Infinix store or order it online from AliExpress, Jumia, Konga, Gearbest etc.
If you are purchasing from a physical shop, carry your infinix phone along and test it to confirm it’s working fine.
To know if it’s working properly, when plugged in a power source, the flash charging signal ⚡will appear around the battery 🔋 signal area. Wait for about 5 minutes to see how many bars were added.
If you didn’t see the sign, run. It’s a fake charger. But before you conclude, you must have visited Carlcare to fix the charging port if it’s malfunctioning.
The price of an original charger ranges from N2000 to N3500 depending on the shop and city you are buying from.
The Rating Of Original Infinix Fast Charger
Below is the rating of a basic fast charger. Infinix Hot Note is used here as example.
- Input: 100-240v~50/60Hz 600mA
- Output: 5V, 2A/7V, 2A and 9A, 2A/12V, 2A
In a nutshell, go for a charger with 2A output rating if your phone battery capacity is above 4000mAh. This will save you from slow charging experience.
Alternative Flash Charging Chargers
Assuming you want to use another phone charger from a different brand that can also give you reasonable fast charge, I recommend Blackberry Playbook charger or Gionee M6 charger. They are great. Some from Samsung are also ok. But ensure you buy them from accredited shops because there are fake chargers all over the market.
Do not forget: if you are unable to resolve any of the above Infinix flash charging problems, it is best to let a qualified technician have a look at your phone. You do not invalidate its warranty. So, take it to an authorised service centre.